Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ACMCAS301 Mapping and Delivery Guide
Work effectively in the companion animal industry

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ACMCAS301 - Work effectively in the companion animal industry
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to work in the companion animal industry sector. This unit applies to those who work in pet shops, aquariums, boarding kennels and catteries, companion animal training, grooming establishments, breeding establishments, veterinary clinics, and mobile animal facilities.This unit applies to those who work under the supervision of a more experienced staff member.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) generally have the same meaning in the workplace. In jurisdictions where the national model WHS legislation has not been implemented, RTOs must contextualise the unit of competency by referring to current OHS legislative requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Organise and complete daily work activities
  • Identify own role and responsibilities and confirm with supervisor according to workplace policies and procedures
  • Identify, prioritise and complete work tasks within designated timeframes according to task requirements
  • Identify factors affecting the achievement of task instructions, and report to supervisor
  • Use organisational equipment as required to complete work tasks within designated timeframes
  • Perform daily routines according to safe work practices and WHS requirements
       
Element: Work ethically with companion animals
  • Identify companion animals in the workplace using common names
  • Handle animals ethically and in a humane manner that optimises animal health and welfare
       
Element: Communicate effectively with clients
  • Identify the client’s needs and respond to them appropriately according to workplace policies and procedures
  • Conduct communication with clients in a professional and courteous manner
  • Use questioning and active listening techniques to determine client requirements
       
Element: Maintain companion animal records
  • Gather and document data according to workplace policies and procedures and task requirements
  • Record and maintain data in the organisational recordkeeping system
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify own role and responsibilities and confirm with supervisor according to workplace policies and procedures 
Identify, prioritise and complete work tasks within designated timeframes according to task requirements 
Identify factors affecting the achievement of task instructions, and report to supervisor 
Use organisational equipment as required to complete work tasks within designated timeframes 
Perform daily routines according to safe work practices and WHS requirements 
Identify companion animals in the workplace using common names 
Handle animals ethically and in a humane manner that optimises animal health and welfare 
Identify the client’s needs and respond to them appropriately according to workplace policies and procedures 
Conduct communication with clients in a professional and courteous manner 
Use questioning and active listening techniques to determine client requirements 
Gather and document data according to workplace policies and procedures and task requirements 
Record and maintain data in the organisational recordkeeping system 

Forms

Assessment Cover Sheet

ACMCAS301 - Work effectively in the companion animal industry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ACMCAS301 - Work effectively in the companion animal industry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: